8660 Haley Pike Lake Efrain North Carolina, 63348 USA.
+1 (201) 842-3932

1. Collection of Personal Information


We collect personal information to provide a seamless online flower delivery experience. When you place an order, we gather details such as your name, email address, phone number, billing and delivery address, and payment information. This allows us to process transactions, fulfill orders, and provide customer support. Additionally, we may collect non-personal information like IP addresses, browser type, and browsing behavior to enhance website functionality and improve our services. We use cookies and tracking technologies to personalize your experience and analyze site traffic. Your information is handled securely and used solely for order processing, service improvement, and communication purposes.


2. Use of Collected Information


The personal information we collect is used to process orders, ensure successful delivery, and provide customer support. We use your contact details to send order confirmations, delivery updates, and respond to inquiries. Additionally, your payment information is securely processed for transaction purposes. We may also use collected data to personalize your shopping experience, improve our website, and inform you about special offers or promotions (if you opt-in). Non-personal information, such as browsing behavior, helps us analyze trends and enhance our services. Your data is handled with strict security measures and is never shared with unauthorized third parties.


3. Protection of Information


We prioritize the security of your personal information and implement strict measures to protect it from unauthorized access, misuse, or disclosure. Our website uses encryption protocols and secure servers to safeguard sensitive data, including payment details. Only authorized personnel have access to customer information, and we ensure compliance with data protection regulations. Additionally, we regularly update our security systems to prevent potential threats. Payment transactions are processed through trusted third-party gateways, ensuring safe and secure processing. We do not store payment details on our servers. Your privacy is our priority, and we are committed to keeping your information safe.


4. Third-Party Sharing


We do not sell, trade, or rent your personal information to third parties. However, we may share necessary details with trusted service providers, such as delivery partners and payment processors, to fulfill your orders efficiently. These third parties are required to protect your information and use it solely for service-related purposes. In certain cases, we may disclose information when required by law, legal proceedings, or to protect our rights and prevent fraud. Any third-party integrations on our website, such as analytics tools, comply with privacy standards. We ensure that your data is shared only when absolutely necessary and with appropriate safeguards.


5. Cookies and Tracking Technologies


Our website uses cookies and tracking technologies to enhance user experience, improve functionality, and analyze website traffic. Cookies help remember your preferences, such as saved items in your cart, making browsing more convenient. We also use third-party analytics tools to track visitor behavior and optimize our services. These technologies collect non-personal data like IP addresses, device type, and browsing patterns. You can manage or disable cookies through your browser settings, but this may affect certain website features. We ensure that all tracking is done securely and in compliance with privacy regulations to protect your data and provide a seamless experience.

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